Lothian Pension Fund

Lothian Pension Fund is one of the largest in the UK, has over 100 associated  employers and over 65,000 members.

Lothian Pension Fund comprises a main fund, and two smaller funds, Lothian Buses Pension Fund for bus employees and Scottish Homes Pension Fund covering their ex-employees.

  

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How the Fund works

Lothian Pension Fund carries out the specialist activities of investing and administering the benefits of the fund. 

• Pensions and Trust Committee
• Our staff
• Consultative Panel
• Investment Strategy Panel
• How the Fund works

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Performance

We monitor our performance against our published standards on a weekly and monthly basis.

• Key tasks
• Telephone answering statistics
• Surveys
• Awards

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Customer Care

Our Customer Care section sets out the standard of service you should receive when you contact us. If something goes wrong we will try to sort it right away if possible.

• Complaints
• Customer Service Excellence
• Customer Charter

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