Privacy policy and data protection
This website is operated by the City of Edinburgh Council as the administrating authority for Lothian Pension Fund. We are committed to protecting the privacy of all of our users.
This Policy (together with our Terms & Conditions of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By submitting personal details to us you are deemed as agreeing to the use of these details as described in this Policy.
Data Protection
The data controller in terms of the Data Protection Act 1998 (the "Act") is the City of Edinburgh Council which is registered with the Information Commissioner. The Information Commissioner's Office regulates the processing of information relating to you and grants you various rights in respect of your personal data. This Policy applies solely to www.lpf.org.uk and http://edinburgh.pensiondetails.co.uk the information we collect and not to any sites you might link to from them. Any links provided are for information only.
In using this website it is assumed that you have read and understood this Policy.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.lpf.org.uk or http://edinburgh.pensiondetails.co.uk, and includes information provided at the time of registering to use http://edinburgh.pensiondetails.co.uk, subscribing to receive e-newletters or other service, posting material or requesting further services.
- We will keep records of correspondence you send to us as appropriate.
- We may ask you to take part in customer feedback to improve our services.
- Details of any services you request or amendments you make during visits to http://edinburgh.pensiondetails.co.uk for audit purposes.
IP addresses and cookies
You can submit personal or sensitive data to us in the following pages of our web sites www.lpf.org.uk and http://edinburgh.pensiondetails.co.uk :
- online forms (within both websites)
- various pages with the http://edinburgh.pensiondetails.co.uk site
- when signing in to your account
- when signing up to our newletter
The web site does store cookies on your computer, but these do not contain personal data or anything that could identify you to others.
Storage of your personal data
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where you have chosen a username and password to access the My pension service - http://edinburgh.pensiondetails.co.uk - you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Data storage
Your data will be
stored securely within Lothian Pension Fund's IT provider, Heywood Limited
Aquila House 35 London Road Redhill Surrey RH1 1NJ) and on sites hosted on the
Council's corporate network.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our websites is presented in the most effective manner for you and for your computer.
- To provide annual statements and other information regarding your benefits.
- To provide you with other information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes by email.
- To carry out our pension administration tasks.
- To notify you about changes to our service.
- We may also use your data to provide you with information about goods and services from Us or our partner organisations which may be of interest to you, and We may contact you about these by post or telephone.
We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar only if you have consented to this, or previously ordered similar goods and services.
We will give you the opportunity to opt out of any marketing materials when we send them. You can also tick the opt-out box when we contact you.
