Contact us

Where can I find answers to my questions?

If you have question, please read the information provided on the Member Section of our website and in the Help Hub where you will find answers to most frequently asked questions.

I still have a question

If you have looked at the Help hub and website and still have a question, please use one of the following methods to contact us.
  •  using the secure message facility via My Pension Online.  It’s easy to register for the service if you've not already done so and it’s secure.  You can also upload documents, update your bank and address details once you have logged into the online service.
  • by email but remember this is not a fully secure way of providing information. We may require further information to validate your identity before we can answer your query. 
  • by telephone : 0131 529 4638
  •  by mail - Lothian Pension Fund, PO Box 24158, EDINBURGH, EH3 1GY
  •  please note, our offices are currently closed to visitors.