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Contact us

Contact us

Please quote your national insurance number when you contact us.

  • e-mail:

  • telephone: 0131 529 4638

  • fax: 0131 529 6229

In person or by mail

Visiting our offices
Our office address is:

     Atria One
     144 Morrison Street
     EH3 8EX 

You can view a map of our location here.

WaverelyOffice hours:

Occasionally you may prefer to come and see a member of our pension staff.  You can visit us Monday to Thursday between 8.30 am to 5.00 pm and 8.30 pm to 4.00 pm on Friday.

Our office is closed on some public holidays. You can view a list of public holidays here

Customer care

You can find our customer care charter and details of our complaints processes in our customer care section.