Change Bank Details

How do I change my bank or building society details?

The quickest way to update your bank details is by using the My Pension Online service. Register and log on then choose the 'Your Details' option from the dashboard. You’ll find the bank details screen in this section. We validate all bank changes and to do this we ask you to upload a picture of a bank statement showing your name, address, new sort code and account number to the online document upload. We can’t pay into Post Office Accounts.

You can also receive your pension into an overseas bank account. We also accept requests in writing, email or telephone our office.  Bank account changes must reach us at least 10 working days before the payment date to be able to make the change in time.

For more information, please refer to our Moving Abroad page. 

My Pension Online