Help Hub

Help with My Pension Online

It's the easiest and safest way to manage your pension. With this secure site you can change your contact information and beneficiaries, use the retirement planner to work out what you need for the retirement you want and much more.

Get registered

Register your account

Reminders and resets

Resetting your password

Helpful resources

Information and help

Your Help Hub resources - all in one place

Whether you're an active or deferred member or receiving your pension, find out everything you need to know.

FAQs

Find answers to all of your questions across a range of topics

Publications and reports

Latest reports, policies and information about your pension

Glossary of terms

Explanations of pension related terminology, acronyms and abbreviations

Useful contacts

Where to find information about the Local Government Pension scheme, government money and pension services and further support

Your pension benefits

Your Local Government Pension Scheme (LGPS) benefits are secure and protected by a statutory guarantee from the Scottish Government.

What your pension provides Find out more about LGPS in Scotland

Be scam aware

Be aware of pension scams. Find out more about what to look out for and how we keep your pension safe.

Scams

Help with making a complaint

Customer service is at the heart of what we do. We’re sorry when things go wrong, and we’ll deal with any complaints we receive quickly and resolve the situation when possible.

Our policy and how to raise a complaint

Learn more about how LPF works

We're the second largest LGPS fund in Scotland, looking after over 95,400 members and 58 employers. We’re an asset-backed and multi-employer scheme with around £10 billion of assets.

About Lothian Pension Fund Meet the team