Where can I find answers to my questions?

The Help Hub and Members section on of website provides answer to the most frequently asked questions. 

Get in touch

If you still have a question, please use one of the following ways to get in touch:

  • My Pension Online has a secure message facility.  It’s easy to register and it’s the secure, quick and easy way to manage your pension and information.
  • Report A Death Online 
  • By email (This is not a fully secure way of providing information and we may require further information to validate your identity before we can answer your query)
  • By telephone: call 0333 996 1900 (9am to 4pm Monday to Friday except public holidays) 
  •  By mail: Lothian Pension Fund, PO Box 24158, EDINBURGH, EH3 1GY

Please note, our offices are closed to visitors. 

My Pension Online