We are following Government guidance and our office building remains temporarily closed with our colleagues working from home to help reduce any unnecessary exposure to COVID-19.
We remain fully functional and continue to deliver great service to our members and employers with minimal disruption. We have robust processes in place to ensure that pensions will still get paid and our normal service is not affected.
You can continue to contact us in the following ways:
Do it online: use our online service to upload documents or send us a secure message. Sign in or register at www.lpf.org.uk/online
Email: email us at firstname.lastname@example.org. We’ll get back to you as quickly as we can but there may be a delay in responding
By phone: We’ll have a very limited phone service during our normal opening hours, so if the matter isn’t urgent, please contact us in another way. You will be asked to leave a message and we will get back to you.
By mail: we’re currently able to receive mail, however, there can be delays in us receiving it. Please use the document upload service on the My Pension Online service to return documents or forms to us.www.lpf.org.uk/online
In person: please do not visit our offices as they are closed to visitors.
We’ll update you if there are any other changes. Thank you for your patience.