We're aware of intermittent issues with some email providers including BT where our My Pension Online emails are not being received. It might be worth trying an alternative email address if you have one but please call us on 0333 996 1900 if the problem persists.
Questions and Help
Your questions about My Pension Online
Get in touch
Helping you to get logged on and answering your questions about My Pension Online
My Pension Online FAQ
Need help to get logged on or have any other questions?
Please call us on 0333 996 1900 and select option number 4.