FAQs

Our commitment to you

Following the latest advice from the Government, we took the difficult decision to temporarily close our office on 17 March and asked our colleagues to work from home to help reduce any unnecessary exposure to COVID-19. 

The plans we have put in place should allow us to remain fully functional and we’ll continue to deliver great service to our members and employers with minimal disruption.

You can contact us by email, through our My Pension Online service as well as by telephone, although our service is reduced.